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Professional Teamwear Order Service
Introduction

Super-X Sportswear was established in Hong Kong in 1995. Our company produces high-quality sportswear and accessories suitable for all age groups. We have different professional teams like in-house designing, sampling and merchandising teams. Our factory in China has own designers and marketing teams, with high productivity. No matter in the design or manufacturing process, all are under rigorous supervision and guidance. Our team is to ensure that each item can achieve professional standard.

Among our departments, Professional Team Order (P.T.W.) is a team which is specifically for customers to provide customized service of professional team uniforms. We use high-quality materials for manufacturing and have a complete follow-up service for our customers to fulfill our customer’s need. Over the years, the company has established a large customer base in different industries such as primary and secondary schools, tertiary institutions, teams from all walks of life, business organizations and community groups.

Under P.T.W. order service, we hope to receive orders to produce comfortable causal wearing items. We provide customer-friendly design for each product, for example t-shirts, polo-shirts, sweaters, windbreakers and sports pants. Our company provides multi-functional sports goods of high quality, advanced technology and stylish design, to satisfy all needs of customers.

Moreover, we customize a wide range of products, including sports uniforms, such as basketball team, soccer team, volleyball team, handball team, baseball team and tracksuits etc. Also, we include sports accessories and sportswear supplies, such as athletic bag, backpack, water bottle, towel, cup, hats and sports socks etc. All of this team wearing design is suitable for our target customers.

All in all, our aim is to focus on professionalism, efficiency and customer-oriented attitude. We guarantee a long-term service with high quality products and hope our worldwide and domestic buyers can enjoy our service.

The order process is as follows:
Steps Description
1imageClients first choose the right style.
2imagePlease contact us and show your style, logo location, size and order quantity.
3imageAfter we receive the order from clients, we will make a relative price adjustment based on the requirement of clients.
4imageCustomers must provide Adobe Ai file and size information.
(HK$ 300 Adobe Ai basic design fee would be charged if no Logo is provided. HK$ 200 would be charged for each further change)
5imageAfter we collect all the documents, clients need to confirm the design and size and pay a 50% deposit. We will start the production after we receive the payment.
6imageWe will send a receipt to clients.
7imageWe will contact the manufacturer and start production. (30 working days)
8imageClients receive the goods and pay the balance.

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Delivery Terms
SF Express
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Product Extension
(Special situation)
To protect the rights and interests of customers, if delivery time is affected due to any factors about weather (including black/ red rainstorm signal & typhoon signal No. 8 or above) or any reasons for logistics and transport (including car checking by customs, goods impounded by customs, clearance by customs and other formalities). Kindly note that we will not be responsible.
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Pick-up Instruction
1. Clients must pick up and check the quantity and quality of goods. If there is a problem, please mention immediately.
2.Otherwise we will not be responsible for the goods after the goods are sent out.Clients need to check carefully when picking up the goods, otherwise the company will not handle any issues of goods returning.
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Pick-up Instruction
Logo Printing:Clients need to provide the colour and quantity of logo, we will quote the price with relevant information.

Adobe AI Design:HK$ 300 / basic design layout; HK $200 / further modification.

Delivery:Goods will be summited to clients 25 days after the normal payment of deposit and confirmation of accurate size; to be served 5% daily in advance.

Orders:The above quotation is for 100 items. Loss fee would be charged base on the proportion of 5% increase if less than 10 items are ordered.

Payment:Production will start after the payment of 50% deposit. The balance should be paid when the goods are summited.

Sponsorship Support:Add Super-X logo to sponsor 10% of supporting rate.

Special Order:Price negotiable.
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Payment Methods
1.Cash payment
2.Bank transfer
Bank Name:Hang Seng Bank
Account Name:Super X International Ltd.
Account:024-789-235462-001
*After payment, please provide the bank slip as proof.
4.Payment by cheque
5. PayPal
PayPal is a multi-purpose payment solution that allows customers to shop with peace of mind. PayPal’s high level of security, industry-leading technology, and professional anti-fraud team helps reduce the risk of claims and cancellations. We will keep all clients’ financial information (including credit card numbers) confidential and avoid any possible fraud or identity theft. Learn more at www.paypal.com
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Pick-up Instruction
Customers must read the following terms and conditions before ordering.

About P.T.W. Services:

After we receive your notification, we will arrange relevant staff to provide the price of goods, delivery time and payment details. All ordering requirements, price, delivery date and subsequent changes to the product requirements need to be accurately described in documents, written form or e-mail and confirmed by both parties. The delivery date or date of receiving goods will be calculated from the working day when the payment of full amount is completed (total amount on the bill) and the confirmation of the production artwork and details.

All the above rules, SUPER-X owns the final decision right of whether or not any products would be produced, this clause shall prevail for all rights.

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